Published April 2021
Over the last year, the devastating Covid 19 pandemic has changed the way the aviation industry approaches safety. In the middle of the crisis with large sectors of the travel world ground to a halt, we at Dumont JETS turned to meet the challenge head on.
Covid 19 may have been unprecedented, but we believe that the same principles that set us apart before continue to put us at the forefront now.
Even Before Covid 19, Safety Has Always Come First
Safety has always been the fundamental priority driving our operations at Dumont JETS. Even before Covid 19's unparalleled impact the world over, we have maintained a reputation for meticulous attention to aviation safety as our highest value. Luxury without peace of mind is not luxury.
Our crews, our aircraft, and our concierge teams have always been held to the highest standards, even if it has meant exceeding the required industry standards. It's about successfully creating an environment where you as the passenger can be immersed in your luxury aviation experience without a moment's concern for your safety.
Now, with Covid 19 presenting new concerns for passengers and providers alike, we have established safety practices that go above and beyond the required industry standards.
The New CDC & FAA Safety Recommendations for Flying During Covid 19
As a basis, we are following rigidly the recommendations and guidance from the U.S. Centers for Disease Control (CDC) and the Federal Aviation Administration (FAA) along with the guidance provided by the National Business Aviation Association. We take the responsibility for ensuring every part of your private aviation experience is fully up to the recommended guidelines to prioritize your safety.
As part of our DUMONT DIFFERENCE, we have identified key areas where we are better able to serve our private jet charter clients both for your safety and your in-flight comfort. The following are the recommendations and guidance that we follow, enhanced by the Dumont Difference.
Personnel Protection Practices and Equipment (PPE) for Aircraft Cabin Sanitation
In our commitment to protecting both our passengers and our staff, we follow strict safety measures for our personal protection equipment (PPE) and practices for every Dumont employee involved in the sanitization of our aircraft.
For our fleet, all disinfecting procedures are carried out by trained personnel, and all manufacturer guidelines and instructions are followed. For your privacy and safety, our ground and cleaning crews will not board the plane until all travelers have disembarked. Once our cleaning crews have boarded the aircraft, we ensure ventilation systems are kept running to circulate fresh air in the cabin.
Regarding PPE, ground and cleaning crews are trained on and required to demonstrate an understanding of when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE. After removing PPE, cleaning staff immediately clean hands with soap and water for at least 20 seconds. If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, hands are always washed with soap and water.
Our cleaning staff immediately reports breaches in PPE (e.g., tear in gloves) or any potential exposures (e.g., contact with blood or body fluids without wearing appropriate PPE) to their supervisor. While cleaning the cabin and lavatories, our team members wear full coverage disposable gloves. When using stronger disinfectants, our crew members wear disposable gloves that are recommended by the manufacturer.
If splashing is possible, we use eye protection, such as a face shield or goggles and a face mask which may be required according to the manufacturer’s label. If no symptomatic passengers were identified during or immediately after the flight, the CDC recommends only that charter operators follow routine operating procedures for cleaning aircraft, managing solid waste, and wearing personal protective equipment (PPE).
Cleaning Procedures for Aircraft Cabin Sanitation During Covid 19
If symptomatic passenger(s) are identified during or after the flight, the CDC recommends that routine cleaning procedures be followed, together with the following enhanced cleaning procedures:
Clean porous (soft) surfaces (e.g., cloth seats, cloth seat belts) at the seat of the symptomatic passenger(s) and within 6 feet (2 meters) of the symptomatic passenger(s) in all directions. We also clean porous (soft) surfaces (e.g. seat covers and carpet) by removing visible contamination if present and using appropriate cleaners that are compatible with aircraft surfaces and components in accordance with the manufacturer’s instructions. For items that can be laundered, use the warm setting and dry items completely on high heat.
When it comes to non-porous (hard) surfaces (e.g., leather or vinyl seats), we thoroughly clean at the seat of the symptomatic passenger(s) and within 6 feet (2 meters) of the symptomatic passenger(s) in all directions, including: armrests, plastic and metal parts of the seats and seat backs, tray tables, seat belt latches, light and air controls, cabin crew call button, overhead compartment handles, adjacent walls, bulkheads, windows and window shades, and individual video monitors.
When cleaning the lavatories used by the symptomatic passenger(s), we include features such as the door handle, locking device, toilet seat, faucet, washbasin, adjacent walls, and counter.
If any items cannot be cleaned, we will properly dispose of them (e.g., pillows, passenger safety placards, and other similar items as described below).
Personal Protection Practices for Aircraft Cabin Sanitation
Inside the aircraft, we use new microfiber and towel products when transitioning between sections of the cabin. We do not transfer use from one area to another. Gloves, respirators and all towel products are replaced when moving to a different aircraft.
Galley Cleaning Practices
Aircraft galley and food prep areas receive disinfection with Sani-Cide FSC. After 30 seconds of contact time, surfaces are wiped clean with a new microfiber cloth. Surfaces are then ready for use. Trash bins are emptied, and all garbage removed from the aircraft. Mirrors, glass and screens are cleaned with Sani-Cide EX3.
Cabin Cleaning Practices
Working in small areas, we spray hard surfaces with Sani-Cide Disinfectant or EX3 and we allow a contact time of five minutes prior to wiping clean with a microfiber cloth. Following disinfection, surfaces are cleaned with an interior product to provide a final finish. Leather surfaces are sprayed and wiped with EX3, followed by cleaning with Perrone Leather Cleaner/Conditioner. Upholstery and carpet are lightly misted with EX3 and allowed to air dry.
Lavatory Cleaning Practices
The toilet area is sprayed with EX3 or Disinfectant and full contact time is allowed. Using Sontara wipes or a similar cloth product, all areas are wiped clean. Cloths and gloves are immediately disposed in a dedicated trash bin outside of the aircraft. Using new gloves, remaining hard surfaces in lav area are sprayed and wiped clean with a microfiber cloth.
Cockpit Cleaning Practices
Due to the delicate nature of instruments, screens and components found in the cockpit area, we use approved procedures and products in accordance with OEM guidance.
Every Dumont crew member also receives consistent specialized training as each role requires. For our cleaning crews, we maintain routine training processes covering safety regulations such as:
Our Commitment to Safety for Covid 19 and Beyond
Our goal for Dumont JETS during Covid 19 and beyond is that we can deserve your total confidence when it comes to your safety. We go beyond what is required or expected to deliver the safest, most comfortable experience possible. It's why we call it the Dumont Difference.
If you have any questions about our Covid 19 safety measures, we invite you to speak with our team here at Dumont JETS.